Privacy Policy
NOTICEs
LAST UPDATE
NOVEMBER 2023
PUBLISHED ON
MARCH 2024
Zorya is committed to the protection of personal data and the privacy of Users, professionals, partners, suppliers, potential customers, and third parties in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (the "Law"), its Regulations, makes thisPrivacy Notice available to you (the "Privacy Notice") so that you can enforce your rights of access, rectification, cancellation, and opposition (the "ARCO Rights").
The words with an initial capital letter not defined within this Privacy Notice have the same meaning attributed to them in the Terms and Conditions of the Site.
Responsible and Address
Zorya Technologies, S.A. de C.V. ("Zorya"), with address at Lago Ginebra 86 – A608, Col. Cuauhtemoc Pensil, Alcaldia Miguel Hidalgo, Mexico City, Mexico, C.P. 11490, is responsible for the collection, storage, use, handling, transfer and / or disposal of personal data.
Personal Data Collected
You can browse our website without providing personal data; however, on the Site, you can voluntarily provide your data to request a free consultation.
The personal data we may collect fall into the following categories:
- Identification and contact information: full name, business name and company or organization (if applicable), country, address, date of birth, telephone number, email, image, official identification, description of the project for which you will require the Services on the Site and any additional information that the User provides to Zorya. To prove the legal representation of a moral person, Zorya may collect the full name, date of birth, contact telephone number, official identification, and any other information and documentation in accordance with the applicable legislation to demonstrate their legal status and faculties.
- Labor data: position, address, email, and telephone number.
- Demographic data: including those related to the geographic location of the device you use on the Site.
- Billing data: bank entity to which the charge will be made, tax address, federal taxpayer registry, or similar per the applicable legislation.
- Financial data: bank account information, payment methods.
Zorya may collect any personal data of any nature that the owner voluntarily provides to Zorya by any means, print, digital (electronic),optical, or any other known or yet-to-be-known technology, as well as any personal information contained in the documentation provided to Zorya regarding the processing of your personal data.
The User grants their consent so that Zorya can collect a copy of the receipts and/or documents related to the personal data specified in this section, as determined by Zorya.
Information Entered for the use of the Site
Any information that constitutes personal data that the User voluntarily captures on the Site, including data derived from the use of the Site and/or data that the User provides for the Services purposes.
The User must refrain from entering sensitive personal information on the Site and/or in any of the Services.
Information about the Credit or Debit Card
Zorya will request the last four digits of the credit or debit card, the holder's name, expiration date, security code, address, and email.
Notwithstanding the preceding, as indicated, Zorya will only and exclusively store the last four digits of the credit or debit card, name, address, and email with the sole purpose that the User can later make payments for theServices they contract on the Site. Therefore, the rest of the requested information will be treated by Adyen and/or PayPal, who, by their respective privacy policies and notices, will be responsible for the treatment of theUser's information. We strongly recommend that before entering your bank details, consult the terms of use at adyen.com or paypal.com, as applicable.The registration of any credit or debit card on the Site will be understood as the User has read, understood, and accepted the privacy notice, and the terms and conditions of Adyen or Paypal, as applicable.
When Do We Collect Information?
Zorya will collect information: (i) when they enter contact information on our website – www.zorya.mx –, (ii) when they provide their data by email, SMS, and other means, electronic, optical, sound, visual, known or yet to be known, and (iii) when you directly and personally provide your data to Zorya.
Social Media
Our website may allow you to redirect to social networking services, such as Facebook, Instagram, Twitter, and LinkedIn, among others. You must know that Zorya does not control these social networking services, and we do not establish privacy settings or rules about how your data will be used on these sites. We strongly recommend that you review the respective privacy notices before entering your data on these sites to learn how your personal data will be handled. Due to the previous, Zorya shall have no responsibility for managing the personal data you voluntarily enter on said pages.
Purpose of the Use of Personal Data
Zorya may use your personal data for various purposes, which will depend on the circumstances for which it is collected:
- To verify the identity of Users.
- To prove the legal identity and faculties of the legal representative of a moral person.
- To answer any questions and comments.
- Provide the User with customer service regarding any functionality of the Site and offer them better service when responding to their service requests.
- To keep in touch.
- To contact via SMS, call or email with product information, offers, promotions, and information about the User’s services.
- To request ratings and reviews of our Services.
- Verify the User's identity to use the Site and the Services.
- For billing, if requested by the User.
- Generate statistics and market analysis to update the Site and Services.
- Exercise of legal actions that Zorya considers necessary for the correct defense of its interests.
- Manage the legal relationship between Zorya and theUser in accordance with the Services, the Site, and the Terms and Conditions.
- Comply with the legislation and regulations applicable to Zorya, following the requirements of competent authorities.
- To protect and defend the rights and property of Zorya and your confidential information.
- Maintain and safeguard the security of the Site, our website, and the Users.
Transfer of Personal Data
You authorize that Zorya may transfer your personal data to third parties in the following cases:
- I. Controlled companies, subsidiaries, and affiliates under the control of Zorya or a parent company or any other company in the same group as Zorya.
- II. Competent authorities to safeguard the public interest or to procure justice. For the recognition, exercise, or defense of a judicial process.
- III. The information referring to the User's credit or debit card will be transmitted to Adyen and/or PayPal, as appropriate. In accordance with their policies and privacy notices, they are responsible for treating the User information solely for processing the payment requested in the Site.
- IV. In any specific case included explicitly in the Law.
Mechanisms to Request the Non-Use of your Personal Data
If you do not agree with any of the points expressed in this Privacy Notice and do not want your personal data to be processed for any or all of the purposes, you may express your refusal by sending an email to the address: legal@zorya.mx.
Rights Regarding Your Personal Data
As the personal data owner, you have the right to access the data we have about you, either to request its Rectification, Cancellation, or Denial – the ARCO Rights – under the provisions of the Law. You can also revoke or limit the consent you have given us for processing your personal data. It is crucial that you consider that the revocation of your consent will imply that Zorya will not be able to continue providing you with the Services, and you will not be able to use the Site; therefore, it will represent the conclusion of your relationship with Zorya.
The previous, by sending your request in the terms established by Law to the email address: legal@zorya.mx or at the following postal address: Lago Ginebra 86 – A608, Col. Nonoalco Tlatelolco, Mayor Cuauhtemoc Pensil, Alcaldia Miguel Hidalgo, Mexico City, Mexico, C.P. 0690011490.
In the request explained in the preceding paragraph, you must indicate which personal data you wish to rectify, cancel, or review, as well as the purpose for which you previously provided the information. Your request must generally meet the requirements mentioned in article 29 of the Law.
Changes to the Privacy Notice
This Privacy Notice may be modified or updated, which will be communicated through our website www.zorya.mx.
Consent
When you visit our website or register on the Site, or interact with our Services, you give us your consent for processing your personal data in accordance with this Privacy Notice.
LAST UPDATE
NOVEMBER 2023
PUBLISHED ON
MARCH 2024
We inform each User that we use cookies or similar storage technologies (the "Cookies") on the Site.
What are Cookies? – Cookies are small text files saved in the browser of each User's device to save certain information or image files, such as pixels.Each time you enter the Site from the same device, the information saved in the Cookies will be transmitted to the Site. By means of the information saved and transmitted returned to the websites you acknowledge that you have previously accessed said website. Zorya uses such information to design and display the Site optimally according to preferences.
Consent use of Cookies – we inform and inform the User that we use Cookies, so by entering, accessing, browsing and / or entering information to the Site accepts the use of Cookies.
Category of Cookies – the Cookies that we can use according to their purpose and function are: (i) performance, (ii) functional, (iii) advertising, (iv) preferences, (v) security, (vi) processes, (vii) session state, (viii) Analytics, (ix) own and / or third parties, (x) persistent and session, (xi) technical, personalization and analysis.
Deactivation or elimination of Cookies – The User has the possibility, at their free choice, to configure the browser from which they access the Site so that Cookies are prevented from being stored on their device and / or that it asks them on each occasion if they agree or not with Cookies being enabled. Likewise, you can delete when you consider the Cookies that were enabled. Each browser has different functions and options so you can observe and configure the above in its configurations. However, please consider in general, that disabling Cookies may result in the limitation or restrictions of functions on the Site.
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